Privacy Policy

Introduction

CiviLynx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company details)
• Profile information for case management
• Documents and files you upload to the platform
• Communications and correspondence
• Usage data and platform interactions

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage case workflows
• Communicate with you about your account and services
• Ensure security and prevent fraud
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel who need it to perform their duties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@civilynx.com
Address: CiviLynx Privacy Team

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.